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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Angela Worobel (f)

Practice Managerangela

I have worked in the National Health Service since graduating from University in 1986. I joined Horton Park in April 2007, but have worked in general practice since 1988.

I have completed a postgraduate course in Personnel Management (CIPD).

When I’m not working I enjoy spending time with family and friends, walking in the Dales and gardening.

Michelle Price (f)

Patient Services Managermichelle

Administration

Administration Team

The administration team provide support and back office functions to the practice.
They organise clinical letters for clinicians and send invitations and referrals for patients to attend various clinics as well as organising new patient notes and electronic and paper communications from different organisations.

Mrs Clare Wilby Administrator
Mrs Sarah Foster Practice Secretary
Mrs Sue Faulkner Senior summariser
Mrs Sarah Rochelle Scanner/Coder

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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